Course Overview
The all new ITIL® v3 (version 3) Foundation Bridge course offers candidates a fast track to ITIL v3 Foundation certification credits. This one-day course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions.
It introduces the Service Lifecycle approach and the five stages within this lifecycle.

Objectives
Understand the main concepts, processes, benefits and challenges of ITIL v3. Gain insight into the holistic Service Lifecycle approach that forms the core of ITIL v3. Understand how these processes contribute to making an IT organization manageable. Prepare yourself for the certified ITIL v3 Foundation examination.

Target Audience
The ITIL v3 Foundation Bridge course is targeted towards existing holders of ITIL Foundation (and Practitioner) Certificates from earlier ITIL versions who want to gain knowledge and understanding of the new content of ITIL version 3.

This is a one-day course that includes the official exam.		 Prerequisites
An ITIL Foundation Certificate from earlier ITIL versions.

Certifications Instructor
• ITIL Service Manager (2006-EXIN)
• ITIL Practitioner (2005-EXIN) 
• ITIL Foundations (2005-EXIN)
• ISO 20000 – Service Management Quality Foundations (2006-EXIN)
• ISO/IEC Consultant (2007-ITSMF)
• Curso “Train-the-Trainer” en Fundamentos ITIL Versión 3 (2007)
• Microsoft Certified Trainer (2000-MCT)
• Microsoft Certified System Engineer (2000-MCSE)
• Microsoft Certified System  Administrator (2002-MCSA)
• Messaging and Network Security Specializations
• COMPTIA Security+
• COMPTIA Network+
Ana Cecilia Delgado has years of hands-on IT practitioner experience, enabling her to effectively intertwine theory and real life stories and scenarios. Using the highest quality content, this training style encourages active group participation, allowing all learners to bring from class a wealth of practical knowledge.